The second-hand marketplace Shoppers Express Frustration Regarding Sizing Updates
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
The second-hand shopping app has updated its measurement guidelines for women's and children's clothes without notifying every member regarding the update.
Social Media Backlash
Many shoppers and sellers are posting online claiming that product pages now present an altered size classification than originally posted as a result of the reclassification.
The platform stated the new system was more in line with similar services.
They have suggested members to review their products and manually change the size if necessary, which has left users frustrated.
Sizing System Updates
Earlier, the sizes had both one number and one letter, such as S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size used to be a 12 but is now a UK 16-18.
User Accounts
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
A different member, based in Glasgow, stated items she posted featuring size 14 markings were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Manual Updates
Another shopper, from Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she explained.
Platform Context
The service features exceeding 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: earlier, the platform withdrew an update regarding delivery choices following member complaints.
